Log in to the support account.
Important: Your account email (account on which the char with the vouchers is located) must be stored in the support account.
Choose the char and the emailadress the Char is located.
Create the ticket for the order in the GAME area and choose miscellaneous
Then write your order like below
It's always nice when you add an introductory text or a greeting line, but unfortunately it often makes the order confusing. We know that it is not unkind of you.
Please copy the item name from the list GM-Coupons List 05.10.2024.
It is important that you have deactivated any translation add-ons in your browser, otherwise we will not be able to add the order to the items correctly.
After we have processed the ticket and you have received the items correctly, please do not reply to the ticket. A thank you is nice, but it also delays the processing of other orders.
If something is wrong, reply to your ticket and briefly describe what was wrong.
Even if you want to order another item shortly afterwards, you must open a new ticket. This is so that we can keep an overview in our system. If orders are placed on a ticket on several days, it is very difficult for us to track down errors, for example.